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Q&A for How to Use Headphones on an iPhone 7

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Why won't the headphones work on my phone when listening to music?

Community Answer

The port on your phone could be damaged or broken. If you bring your phone to the Apple Store, they will be able to diagnose the problem if it relates to the phone. It is also possible that your headphones may be damaged or broken. Try purchasing new headphones first to see if that fixes the problem.

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What if I lose the headphone adapter?

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You'll need to either find the adapter, buy headphones that are compatible with a lightning port, or buy another adapter.

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Question

Do the ear pods come with a microphone?

Community Answer

The Apple earphones do include a microphone, as do most devices. These earphones will come with the device, in the box.

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Question

Will the headphones work with the YouTube app so that I can listen to music?

Community Answer

Certainly! If the phone can see the audio device and will connect to it, it will play audio from it and you will be able to use the YouTube app.

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Why won't my lightning headphones not connect to the Bluetooth?

Community Answer

Only certain devices are able to use that feature as it has to do with the actual motherboard on the device, whereas wired lightning headphones are made to be wired, not wireless.

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Question

Will wireless ear buds work with iPhone7

Community Answer

Yes, Bluetooth ear buds or headphones should work on anything with Bluetooth including apple products and almost anything else.

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My earphones don’t make a sound!

Community Answer

There is probably an issue with the connection, the volume or the wires. Consult with someone technologically savvy.

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Question

Why don't my cable earphones work when using the phone, but they do when listening to YouTube? The sound comes out of the speakers instead of the earphones.

Community Answer

Make sure your earphones are fully plugged in and check the volume settings in different apps.

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