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Q&A for How to Cancel Amazon Prime

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What can I do if I'm having problems cancelling my membership?

Community Answer

Try calling Amazon customer service for assistance. They should be able to straighten things out.

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Question

How do I talk to someone about my Amazon Prime problems?

Community Answer

You can go to Amazon's support page and contact them there.

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Where can I find a phone number to talk with a customer service representative?

Community Answer

The Amazon customer support phone number is 1-888-280-4331. For the quickest service, though, they recommend you use the “Contact Us” option on their website; you can sign up there and they’ll call you.

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Question

What should I do if there is an unauthorized charge on my debit card?

Community Answer

If the charge is from Amazon, call their Customer Service department. If not, call your bank.

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Question

Is it possible to end a Prime membership?

Community Answer

Yes, you should be able to cancel the membership no problem. They allow cancellations at any time.

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