This article was reviewed by Laura Rogers and by wikiHow staff writer, Nicole Levine, MFA. Laura Rogers is a Microsoft 365 Educator based in Birmingham, AL. With over 23 years of experience working with Microsoft's messaging and collaboration systems, Laura is a speaker, author, educator, and expert on SharePoint and Power Platform technologies. She is well-versed in helping organizations make the most of their SharePoint and Teams implementations, using out-of-the-box functionalities such as Power Apps and Power Automate with SharePoint. She is currently the owner of IW Mentor, a SharePoint, Teams, Power Apps & Power Automate training company. She has been named a Microsoft Most Valuable Professional (MVP) for the past fifteen years and has co-written seven books on these topics. She has spoken at over 100 conferences all over the world, and has 45K followers on YouTube.
There are 13 references cited in this article, which can be found at the bottom of the page.
This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources.
This article has been viewed 15,172 times.
Microsoft Authenticator makes it easy to protect your online accounts with two-step verification and passkeys. You can use Authenticator to sign in to your accounts without a password, add a second layer of security to your logins, or use it as an alternate way to sign in to your Microsoft account if you ever lose access. Microsoft Authenticator even works for non-Microsoft accounts like Amazon, Google, and Facebook. In this article, we'll teach you how to set up Microsoft Authenticator on your Android or iPhone and use it to log in to sites and services securely.
How to Set Up Microsoft Authenticator
Microsoft 365 Educator Laura Rogers says to install the Microsoft Authenticator app on your phone, then sign in with your Microsoft 365 credentials. Set up two-factor authentication or passwordless login. You can then use Authenticator to quickly and safely log in to your Microsoft account on other devices.
Steps
Set Up Authenticator for a Work or School Account
-
Install the Microsoft Authenticator app on your mobile phone. If your employer or school provided you with a Microsoft account, you can use this method to set up Microsoft Authenticator. You can download Microsoft Authenticator from the Play Store for Android, and from the App Store for iPhone/iPad.[5]
-
Sign in to your Security settings on your Microsoft Dashboard. To do so, go to this login page, then enter your login credentials for your work or school account.
- If, after signing in, you don't see a page called "Security info," click Additional security verification, check the box next to "Authenticator app," then click Configure. Then, follow the on-screen instructions to scan the QR code.
-
Click + Add sign-in method. This allows you to add Authenticator as a login option.
-
Select "Microsoft Authenticator" from the menu and click Add. You'll be prompted to install Authenticator if you haven't already done so.[6]
-
Click Next to display the QR code. At this point, you'll complete the remaining steps on your phone.
-
Open Microsoft Authenticator and tap + > Add account. A list of account types will appear.
-
Select Work or school account > Scan a QR Code. This opens the camera in the Microsoft Authenticator app.
- If you are unable to use your phone to scan a QR code (common if you work for the government), select Sign in with your credentials instead, then follow the on-screen instructions to log in.
-
Use your phone to scan the QR code on the screen. Once the code is scanned, Microsoft Authenticator will walk you through the final account setup steps.[7]
Set Up Authenticator for Other Accounts
-
Install the Microsoft Authenticator app on your phone. If you want to log in to a service that supports Microsoft Authenticator for two-step verification, this method will help you set it up. You can download Microsoft Authenticator from the Play Store for Android, and from the App Store for iPhone/iPad.
-
Enable two-step verification on your preferred account. Once you have Microsoft Authenticator, you'll need to enable two-step verification in the account settings of the service you want to log into. Look for a "password," "sign-in," or "security" area in your settings–you should see the option there.[8]
-
Open Microsoft Authenticator and tap + > Add account. A list of account types will appear.
-
Select Other Account. At this point, if you're prompted to give the app permission to access your phone's camera, follow the on-screen instructions to do so.
-
Use your phone to scan the QR code. Once scanned, follow the on-screen instructions to complete the setup.
- Depending on the service you're setting up two-step verification for, there may be additional steps to complete on your computer.
Using Microsoft Authenticator to Sign In
-
Log in to the site or service. For example, if you're using Microsoft Authenticator to log in to your Gmail account, log in to Gmail on any device by entering your username and password.[10]
- Once your username and password are authenticated, you will be prompted to complete an additional step to log in.
- If you're using passwordless sign-in, you will be prompted to enter a code instead of your password.
-
Select the option to sign in with Microsoft Authenticator. If you're signing in to a Microsoft account, select Send notification. If not, you may need to choose a similar option, or you may be asked to enter a code.[11]
- You may need to select Other ways to sign in, followed by Approve a request on my Microsoft Authenticator app.
-
Open Microsoft Authenticator on your phone. This will display a list of accounts you've added to Microsoft Authenticator.
- If you're signing in to a Microsoft account and sent a notification to your phone, you can tap the notification on your phone to approve the sign-in.
-
Verify your login. There are a few different options for logging in with Authenticator:
- You may see a numeric code in the app or service you're signing in to. If you do, open Authenticator (or tap the notification), select the correct number from the options, then tap Approve.
- For other sites, you'll need to enter a one-time code generated by Microsoft Authenticator. To copy the code, tap it in the app. If you're signing in on a computer, simply type the code into the service you're logging into.
- The code refreshes every 30 seconds. If you don't enter the code quickly enough, a new code will be generated, and you'll need to enter that one instead.[12]
Expert Q&A
Video
Tips
-
You cannot install the Microsoft Authenticator app on a computer.[20]Thanks
-
If you're using a VPN, you may have trouble using Authenticator to sign in to websites. Try disabling your VPN if you're having login trouble.[21]Thanks
References
- ↑ https://support.microsoft.com/en-us/account-billing/how-to-add-your-accounts-to-microsoft-authenticator-92544b53-7706-4581-a142-30344a2a2a57#id0ebd=signinmsa
- ↑ https://support.microsoft.com/en-us/account-billing/how-to-add-your-accounts-to-microsoft-authenticator-92544b53-7706-4581-a142-30344a2a2a57#id0ebd=signinmsa
- ↑ https://support.microsoft.com/en-us/account-billing/how-to-add-your-accounts-to-microsoft-authenticator-92544b53-7706-4581-a142-30344a2a2a57#id0ebd=signinmsa
- ↑ https://support.microsoft.com/en-us/account-billing/how-to-use-two-step-verification-with-your-microsoft-account-c7910146-672f-01e9-50a0-93b4585e7eb4
- ↑ https://support.microsoft.com/en-us/account-billing/how-to-add-your-accounts-to-microsoft-authenticator-92544b53-7706-4581-a142-30344a2a2a57#id0ebd=signinorgid
- ↑ https://support.microsoft.com/en-us/account-billing/how-to-add-your-accounts-to-microsoft-authenticator-92544b53-7706-4581-a142-30344a2a2a57#id0ebd=signinorgid
- ↑ https://support.microsoft.com/en-us/account-billing/how-to-add-your-accounts-to-microsoft-authenticator-92544b53-7706-4581-a142-30344a2a2a57#id0ebd=signinorgid
- ↑ https://support.microsoft.com/en-us/account-billing/how-to-add-your-accounts-to-microsoft-authenticator-92544b53-7706-4581-a142-30344a2a2a57#id0ebd=non-microsoft_accounts
- ↑ https://www.amazon.com/gp/help/customer/display.html?nodeId=G3PWZPU52FKN7PW4
- ↑ https://support.microsoft.com/en-us/account-billing/sign-in-using-microsoft-authenticator-582bdc07-4566-4c97-a7aa-56058122714c
- ↑ https://support.microsoft.com/en-us/account-billing/sign-in-using-microsoft-authenticator-582bdc07-4566-4c97-a7aa-56058122714c
- ↑ https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40
- ↑ https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40
- ↑ https://support.apple.com/guide/icloud/set-up-icloud-drive-mm203b05aec8/icloud
- ↑ https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40
- ↑ https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40#id0ebbf=android
- ↑ https://support.microsoft.com/en-us/account-billing/restore-account-credentials-from-microsoft-authenticator-ce53096e-1e1c-4840-9e32-1618bc33cd43
- ↑ https://support.microsoft.com/en-us/account-billing/microsoft-authenticator-faqs-12d283d1-bcef-4875-9ae5-ac360e2945dd
- ↑ https://support.microsoft.com/en-us/account-billing/how-to-sign-out-from-authenticator-c3ff49e6-e172-4134-abeb-ced28a0ed8c3
- ↑ https://support.microsoft.com/en-us/account-billing/microsoft-authenticator-faqs-12d283d1-bcef-4875-9ae5-ac360e2945dd
- ↑ https://support.microsoft.com/en-us/account-billing/troubleshoot-problems-with-microsoft-authenticator-a3a74493-566b-4c2e-b949-a2789bac0fd3
























