This article was written by Stan Kats and by wikiHow staff writer, Hannah Dillon. Stan Kats is a Professional Technologist and the COO and Chief Technologist for The STG IT Consulting Group in West Hollywood, California. Stan provides comprehensive technology solutions to businesses through managed IT services, and for individuals through his consumer service business, Stan's Tech Garage. Stan holds a BA in International Relations from The University of Southern California. He began his career working in the Fortune 500 IT world. Stan founded his companies to offer an enterprise-level of expertise for small businesses and individuals.
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Have you misplaced or forgotten your BitLocker recovery key? This can be frustrating, especially when you really need to log in to your computer. Thankfully, there are a few easy ways you can find your BitLocker recovery key. In this article, we teach you how to find your recovery key online, along with a few other methods. Keep reading to learn more.
Finding Your BitLocker Recovery Key
To find your BitLocker recovery key online, log in to account.microsoft.com/devices/recoverykey and click the Devices tab. Otherwise, check for a printout or USB drive provided with the key. You can also contact your IT department to get your key.
Steps
Using Your Microsoft Account
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Go to account.microsoft.com/devices/recoverykey. You'll need to do this on a device other than your locked computer, such as a different computer or your smartphone.
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2Sign in with your Microsoft account. This link takes you directly to the "Devices" tab, which lists all BitLocker keys associated with your account.Advertisement
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3Locate the BitLocker key for your device. If you have only one device with BitLocker, you'll see only one BitLocker recovery key. If you have multiple devices, use the "Device Name" column to determine which BitLocker recovery key you need.[1]
- If someone else set up your BitLocker encryption, the recovery key may not appear in your Microsoft account. If that's the case, you'll need to ask the person who set up BitLocker for the key.
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4Enter the BitLocker key on your computer. If you entered the right key, the BitLocker encryption will be unlocked, and you'll be able to access your computer as normal.
Using a Work or School Account
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1Go to aka.ms/aadrecoverykey. You'll need to do this on a device other than your locked computer, such as a different computer or your smartphone.
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2Sign in with your work or school account. If you're trying to get the BitLocker recovery key for your personal Microsoft account, go to the first method in this article to learn how.
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3Click Devices in the left-hand sidebar. It's under the "My Account" header.
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4Expand the device you need to get the BitLocker key for. If you have multiple devices, use the device name (listed in the drop-down menu) to determine which device you should expand. If you only have one device listed, expand that one.
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5Click View BitLocker Keys. It's on the left-hand side of the expanded panel. A pane will pop up on the right side of the screen with the BitLocker recovery key for this device.[2]
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6Enter the BitLocker key on your computer. If you entered the right key, the BitLocker encryption will be unlocked, and you'll be able to access your computer as normal.
Checking a Printout
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Check for a printout of your BitLocker key. When BitLocker was activated on your computer, you may have gotten a printout of your BitLocker recovery key. If so, check that printout for the recovery key.[3]
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2Enter the BitLocker key on your computer. If you entered the right key, the BitLocker encryption will be unlocked, and you'll be able to access your computer as normal.
Checking a USB Drive
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1Plug your BitLocker recovery USB drive into your computer. If you were given a USB flash drive to unlock your computer, plug it in and follow the on-screen instructions.[4]
- If you have your recovery key in a text document on a flash drive, you'll need to insert the drive into another computer to open the text file and retrieve your BitLocker key. You won't be able to plug this drive into your locked computer to get the key.
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2Enter the BitLocker key on your computer (if necessary). If you entered the right key, the BitLocker encryption will be unlocked, and you'll be able to access your computer as normal.
Contacting IT
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Contact your IT department for your BitLocker recovery key. If you get your computer through your work or school IT department, IT might have a copy of your BitLocker recovery key saved. If you can't find your recovery key, contact your IT department to obtain a copy so you can unlock your computer.[5]
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2Enter the BitLocker key on your computer. If you entered the right key, the BitLocker encryption will be unlocked, and you'll be able to access your computer as normal.
Expert Q&A
Video
Tips
References
- ↑ https://support.microsoft.com/en-us/windows/find-your-bitlocker-recovery-key-6b71ad27-0b89-ea08-f143-056f5ab347d6
- ↑ https://support.microsoft.com/en-us/windows/find-your-bitlocker-recovery-key-6b71ad27-0b89-ea08-f143-056f5ab347d6
- ↑ https://support.microsoft.com/en-us/windows/find-your-bitlocker-recovery-key-6b71ad27-0b89-ea08-f143-056f5ab347d6
- ↑ https://support.microsoft.com/en-us/windows/find-your-bitlocker-recovery-key-6b71ad27-0b89-ea08-f143-056f5ab347d6
- ↑ https://support.microsoft.com/en-us/windows/find-your-bitlocker-recovery-key-6b71ad27-0b89-ea08-f143-056f5ab347d6
- ↑ https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5



