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Pop culture commentator Corey Andrew explains how to contact Billie, plus what happens when you call the number at the end of “The Diner”
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Trying to get in touch with singer, songwriter, and pop superstar Billie Eilish? We’ve got you covered! Sending a letter to her official fan mail address is one of the best ways to get a reply, but you might be able to connect by shooting her a DM on social media. In this article, we’ll outline all the ways to contact Billie Eilish and her management team online, by mail, and in person, with wikiHow-exclusive insights from a pop culture commentator! We also break down what happens when you call the phone number at the end of her iconic track, “The Diner.”

Best Ways to Contact Billie Eilish

Pop culture commentator Corey Andrew says the easiest way to contact Billie Eilish is through her official social media accounts. You can reach out to her on Instagram, TikTok, Facebook, and X. Other ways to contact her include:

  • By Phone: Contact Billie Eilish’s team at Interscope Records at 1 (310) 865-1000.
  • By Mail: Send fan mail and autograph requests to: Billie Eilish, Interscope Records, 2220 Colorado Avenue, 5th Floor, Santa Monica, CA 90404-3506, USA.
  • Attending events: Go to one of Billie Eilish’s concerts, album signing events, or official fan events (including meet-and-greets).
Section 1 of 6:

What is Billie Eilish’s phone number or email?

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  1. [1] While you can’t call or email Billie directly, you can reach out to her team at Interscope Records. Make phone calls to Interscope or their parent company, Universal Music Group, by calling one of the numbers below:[2]
    • Interscope Records Phone Number: 1 (310) 865-1000
    • Universal Music Group Phone Number: (310) 865-0770[3]
      • This is the Universal Music Group information hotline, so they may be able to direct you to the best methods for contacting Billie.

    Meet the wikiHow Expert

    Corey Andrew is a pop culture commentator based in New York City, NY. He co-hosts the celebrity gossip podcast "Naughty but Nice" with Rob.

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Section 2 of 6:

What is Billie Eilish’s phone number at the end of “The Diner?”

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  1. At the end of her 2024 track, “The Diner,” Billie Eilish shares this phone number, says Andrew. However, it isn’t her personal number, but rather a clever promotional Easter egg. When you actually call it, you’re greeted with a prerecorded message from Billie, he explains.[4] Typically, she says, “Hello? Hellooo? Hello? Love you so much.” Then, a chatbot tells you that the number can be texted. When you text the number, you get the option to sign up for updates about her music and career.[5]
    • Sometimes, the message Billie says varies. Andrew says he called the number and got a message saying, “Hello?... Hello?... Wait, I can't hear you... Hello?... Hello?... Hold on, let me call you back."[6]
    • If you save the phone number into WhatsApp, it will connect you with Billie's official community updates, Andrew adds. This turns a seemingly mysterious lyric into a creative promotional campaign.[7]
    • Andrew says this promotional strategy is “brief, quirky, and perfectly on-brand for an artist who's built a career around keeping audiences intrigued. Rather than simply ending the album with a phone number, Billie transformed it into a tiny interactive experience that blurred the line between music and real life.”[8]
    • “I love when artists do things like this,” Andrew continues. “In an era where everything happens through algorithms and endless scrolling, there's something refreshingly nostalgic about dialing a phone number just to see what happens. It feels like finding a secret level in a video game or discovering a hidden post-credits scene in a Marvel movie.”[9]
    • The message sounds so real that some fans allegedly thought Billie had answered their call and was speaking with them live, Andrew adds.[10]
    • Note: Promotional phone numbers aren't meant to last forever, Andrew explains, and artists sometimes retire them or update the messages after an album cycle ends. If you call the number months or years later, your experience could be different.[11]
Section 3 of 6:

How to Contact Billie Eilish on Social Media

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  1. According to Andrew, interacting with Billie’s social media accounts is the easiest way to connect with her. She’s pretty active on Instagram and TikTok, where she often shares things like tour moments and glimpses of her creative life, so commenting on her posts is the best public way to show your support.[12] Or, send a DM with your message and hope that she gets back to you. The only official pages run by Billie and her team include:
    EXPERT TIP
    Elaine Swann

    Elaine Swann

    Lifestyle and Etiquette Coach
    Elaine Swann is a lifestyle and etiquette coach based in Carlsbad, CA. With over 22 years of experience, Elaine is the founder of The Swann School of Protocol, an etiquette training institute offering courses and classes for children, teens, college students, and adults. In 2017, she launched a certification program to train individuals in the areas of etiquette and operate their own etiquette consulting businesses, and a licensing program that allows people to operate as The Swann School of Protocol in their city. Elaine has written multiple books on etiquette, Girls Have Style (2005), Let Crazy Be Crazy (2014), and most recently, Elaine Swann’s Book of Modern Etiquette (2025). She has been referred to as the Emily Post of the Digital Age by the New York Times, and shares her advice on The Today Show, Access Hollywood, CNN, The Sherri Show, The Jennifer Hudson Show, and more.
    Elaine Swann
    Elaine Swann
    Lifestyle and Etiquette Coach

    It’s best to ask for permission when reaching out to a celebrity. Celebrities are busy people and they get tons of questions a day, so always ask permission before you launch into your question. Don’t just send it to them or ask face to face.

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Section 4 of 6:

Sending Billie Eilish Fan Mail

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  1. Fan mail is another possibility for contacting Billie, agrees Andrew.[14] If you want to write Billie a personal letter, compliment her music, or request an autographed photo, address it to:[15]
    • Billie Eilish
      Interscope Records
      2220 Colorado Avenue 5th Floor
      Santa Monica, CA 90404-3506
      USA
    • It’s important to keep your expectations realistic, notes Andrew. Celebrities like Billie receive a ton of mail, so replies are the exception rather than the rule.[16]
  2. Briefly introduce yourself and sincerely explain what Billie’s work means to you. Whether you love her songwriting, production, or activism outside of music, get specific about her impact to make your message more meaningful. Finish off with a polite request to return your letter, send an autograph, or answer one of your burning questions.[17]
    • When writing fan mail, use conversational language to showcase your personality.
    • For example, instead of saying “I love your new album,” you could say, “I have CHIHIRO on repeat, it’s such a BOP! I can’t wait to see the live performance.”
    • To make your letter stand out (and increase the likelihood of it being read), decorate the outside of your envelope with stamps and stickers, or write Billie’s name in calligraphy.
    • If you’re requesting an autograph, send your photo in a properly stamped and self-addressed envelope. It typically takes 3+ months for a response, so try your best to be patient.[18]
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Section 5 of 6:

Contacting Billie Eilish’s Management Team

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  1. For general questions and more information on fan mail, reach out to Billie’s manager, Jason Owen, at jason@sandboxmgmt.com.[19]
    • Jason Owen is a busy veteran in the music industry, so getting in touch with him may take a while.
  2. For interviews, guest appearances, or other publicity opportunities, reach out to Billie’s publicist, Alexandra Baker, at alexandra@highrisepr.com. Contact High Rise PR for general inquiries at:[20]
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Section 6 of 6:

Meeting Billie Eilish at Public Appearances

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  1. “Another great way to connect is the old-fashioned way: show up,” says Andrew. He suggests attending a concert, album signing, or official fan event to experience Billie in person.[21] Check her tour schedule online to see if there’s a show near you, or look up popular festivals, like Coachella or Lollapalooza, to see if she’s going to be headlining.
    • On previous tours, Billie has offered “meet and greet” packages, where fans can meet her in person and take a photo together.
    • Meet-and-greet opportunities are not as common anymore, notes Andrew, but any events are almost always announced through Billie’s official social media channels.[22]
  2. If you want to catch Billie in real life (and possibly snag an autograph or photo together), search for her upcoming appearances on Google. Find out when and where the event will be, and show up early to get a spot near the barricade.
    • Previously, Billie has attended events like the Grammys, Oscars, Golden Globes, BRIT Awards, People’s Choice Awards, iHeartRadio Music Awards, American Music Awards, Met Ball, and Variety’s Hitmakers Brunch.
  3. If you want to catch Billie in real life, look up her upcoming talk show or late-night show appearances, or follow fan-run accounts, like @thereretheavocados and @billiefaneilishbe, to stay up to date on her schedule. Tickets are usually released a month in advance for most shows, but you might be able to secure standby tickets if you wait outside the studio.
    • Previously, Billie has appeared on Saturday Night Live, The Tonight Show with Jimmy Fallon, and Jimmy Kimmel Live.
  4. For years, Billie has used her platform to raise political and environmental concerns, talking about climate change in interviews, posting about animal rights on Instagram, and encouraging her followers to vote.[23] Supporting the same causes as Billie or attending charity events that she supports may be a great opportunity to meet her. Some charities Billie has supported in the past include:
    1. And if the steps above have been helpful, be sure to download this article as a PDF so you can print, read, or reference it any time.
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References

  1. Corey Andrew. Pop Culture Commentator. Expert Interview
  2. https://www.omarimc.com/wp-content/uploads/2015/01/labels.pdf
  3. http://www.universalmusic.com/contact-us/
  4. Corey Andrew. Pop Culture Commentator. Expert Interview
  5. https://youtu.be/gDVw1l6QDOg?si=DFjEyY6ezJsxhoAM&t=173
  6. Corey Andrew. Pop Culture Commentator. Expert Interview
  7. Corey Andrew. Pop Culture Commentator. Expert Interview
  8. Corey Andrew. Pop Culture Commentator. Expert Interview
  9. Corey Andrew. Pop Culture Commentator. Expert Interview
  1. Corey Andrew. Pop Culture Commentator. Expert Interview
  2. Corey Andrew. Pop Culture Commentator. Expert Interview
  3. Corey Andrew. Pop Culture Commentator. Expert Interview
  4. Corey Andrew. Pop Culture Commentator. Expert Interview
  5. Corey Andrew. Pop Culture Commentator. Expert Interview
  6. http://www.fanmail.biz/162421.html
  7. Corey Andrew. Pop Culture Commentator. Expert Interview
  8. https://annieneugebauer.com/2013/02/11/10-tips-for-writing-a-fan-letter/
  9. http://www.fanmail.biz/162421.html
  10. https://www.billboard.com/business/management/billie-eilish-finneas-new-management-1235935319/
  11. https://www.udiscovermusic.com/news/publicist-alexandra-baker-billie-eilish/
  12. Corey Andrew. Pop Culture Commentator. Expert Interview
  13. Corey Andrew. Pop Culture Commentator. Expert Interview
  14. https://smileymovement.org/news/billie-eilish-climate-change

About This Article

Corey Andrew
Co-authored by:
Pop Culture Commentator
This article was co-authored by Corey Andrew and by wikiHow staff writer, Marcus Pruitt, BS. Corey Andrew is a pop culture commentator based in New York City, New York. Corey co-hosts the celebrity gossip podcast "Naughty but Nice" with Rob. He is also the former host and producer of "Motivational Mondays," a leadership podcast presented by the National Society of Leadership and Success, which ranked in the top 5% on Spotify. A respected voice in career readiness and leadership development, Corey teaches audiences how to turn their stories into personal brands that open doors to opportunity. He is represented by a leading literary agency. He is completing his debut book—a collection of the most valuable leadership lessons he's learned from interviews with figures such as Olympic legend Greg Louganis, Hint Water founder Kara Goldin, Food Network star Chef Robert Irvine, Peloton fitness leader Robin Arzón, Broadway icon Melba Moore, Admiral William H. McRaven, and more. He is a sought-after pop culture expert and a Grammy voting member who has appeared on NewsNation, FOX5 New York, Merit TV, and HLN, and has been quoted in Forbes. This article has been viewed 66,196 times.
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Co-authors: 6
Updated: August 24, 2026
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