Why Is My Wireless Keyboard Not Working? 9 Fast Fixes

Try these tips to fix your uncooperative wireless keyboard

Written by Stan Kats | Edited by Hannah Dillon

Last Updated: August 29, 2026 Fact Checked

If your wireless keyboard isn't working, it can be very frustrating. Thankfully, there are a few easy ways to fix a keyboard that isn't connecting or if nothing happens when you type. In this article, we'll go over 9 quick, simple ways to fix a wireless keyboard that isn't working properly or at all on a Windows or Mac computer or laptop.

Ways to Fix a Wireless Keyboard Not Working

Make sure your wireless receiver is plugged into your computer, not a hub or switch.
Restart your computer to fix random glitches or bugs.
Make sure your keyboard's battery is either new or completely charged.
Try a different USB port, as the one you're using may be broken.

1

Plug the wireless receiver directly into the computer.

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Don't plug the receiver into a USB hub or switch. If you're having trouble with your wireless keyboard, the first thing to try is to ensure the wireless receiver is plugged directly into your computer. If you plug it into a USB hub or KVM switch, it may not work properly.^{[1]
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- A wireless keyboard receiver is a small USB plug, sometimes with a symbol on the end (as with Logitech wireless keyboards). They plug into USB-A ports on your computer, which are the wider, rectangular ports that you'd plug a wired mouse, wired keyboard, or USB stick/flash drive/pen drive into.

2

Restart your computer.

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Some users have found that simply restarting their computer fixed their wireless keyboard not working. If your wireless keyboard and wireless mouse have stopped working, this is a good sign that the issue is with your computer. A restart clears stuck memory, closes problematic background processes, and reloads everything from a clean slate. This fixes many issues, including a wireless keyboard that isn't working right.^{[2]
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3

Check your keyboard's battery.

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If your keyboard plugs in to be recharged, plug it in. It may start working as soon as it's plugged in, even if it's not fully charged. Otherwise, if your keyboard uses a battery, try inserting a new battery.^{[3]
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4

Try a different USB port.

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Try plugging the wireless receiver into a different USB port to rule out a port problem. If you don't have another USB port on your computer, try using your keyboard on a different computer. If the keyboard works, the issue likely lies with your USB port.

5

Move other wireless devices away.

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If you have wireless speakers or a cell phone, try moving them away from your keyboard. Sometimes interference from other wireless devices can cause your keyboard to stop working properly.^{[4]
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6

Reset your wireless keyboard.

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Try resetting your keyboard. The steps below are specific to Logitech keyboards, but they may work with other wireless keyboards as well. Here's how to do it:
- Turn the keyboard off and back on again.
- Press the following keys: Esc+O, release, Esc+O, release, Esc+B. The Easy Switch light should blink continuously.
- Turn the keyboard off and back on again once more. The Easy Switch light should still be blinking continuously.
- Pair the keyboard with your computer.^{[5]
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7

Move your keyboard off a metal surface.

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This is because the metal can block or reflect the radio signals used by your keyboard to communicate with the wireless receiver. If you have no other choice but to use a metal surface, try placing a desk mat under your keyboard to stop the metal from interfering with your keyboard's wireless capabilities.^{[6]
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8

Unpair and re-pair your keyboard.

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Use your keyboard's app to unpair and re-pair your wireless keyboard. For example, if you have a wireless Logitech keyboard, use the Logi Options+ app to unpair and re-pair your wireless keyboard. You can install it from the Logitech website. Note that the steps below are specifically for Logitech wireless keyboards, but the process should be similar if your wireless keyboard comes with its own software.
- Click the device in the Logi Options+ app.
- Click Settings in the left-hand sidebar.
- Scroll all the way down and click Remove device to unpair it.
- If you're asked to confirm, click Yes, remove to continue.
- Click + Add device in the upper-right corner of the Logi Options+ app.
- Choose your keyboard's receiver type. Make sure the receiver is plugged in.
  - There are two types of receivers: the Logi Bolt receiver and the Logi Unifying receiver. The Bolt receiver has a green bolt-shaped icon, and the Unifying receiver has an orange sun-shaped icon.
- Connect your keyboard. If it has a Bolt receiver, long-press the connection button. If your keyboard has a Unifying receiver, you'll just need to turn the keyboard off and back on.
  - If your keyboard has a Bolt receiver, you'll also need to click the Connect button and enter a number code to confirm the connection.^{[7]
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9

Update your computer.

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Update your computer to fix random bugs. There's a chance your keyboard isn't working with your computer due to a computer-side bug. These bugs are usually fixed with operating system updates. If you're using a Windows computer, the issue could also be driver-related, and installing any pending Windows updates will update your drivers as well.
- If you're not sure how to update your computer, check out our in-depth guides for updating Windows and Mac.